Resources & Information

Please click here to view the instuctions on How to become a Certified Administrator.

We are happy to announce increased exam opportunities in Sacramento, San Jose, Monterey Park, El Segundo and Orange. Due to low attendance, room availability and other mitigating factors some exam locations have been eliminated or reduced; however, the total number of exam opportunities have increased, particularly for Adult Residential Facilities Exam. View the new 2023 Exam Schedule on the ACS website. The exam registration process is detailed in the Exam Registration Instructions.

Effective November 1, 2022, the exam time for facility types Adult Residential Facilities (ARF), Group Home (GH), and Short-Term Residential Therapeutic Programs (STRTP) will begin at 8:30am or 1:30 PM. This change is effective across exam locations. The 2023 Exam Schedule has been updated on the ACS website to reflect the updated start time. 

I didn't receive my test results letter. What do I do?

When can I call to get my test results using the automated phone system?

How do I notify ACS of an address or phone number change?

If I have already been fingerprinted and cleared by CCLD, what do I do?

I'm trying to complete the LIC 9163 and LIC 508 forms. It asks for Facility Name and Facility Number, but I am not associated to a facility. What do I do?

How can I obtain a replacement certificate?